Privacy Policy

Last updated: November 10, 2026

FPW Media (“FPW,” “we,” “us,” or “our”) is a creative agency based in Springfield, Oregon. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit fpwmedia.com (the “Site”), contact us, or apply to work with us. It does not cover information we process on behalf of our clients under a services agreement; that work is governed by the agreement with the client.

Information we collect

Information you give us

  • Inquiries and quote requests. When you fill out a form on the Site, we collect the details you enter, such as your name, company, email address, phone number, project details, quantities, and your message.
  • Content and updates sign-ups. If you request content or updates from us, we collect your name, company, and email address.
  • Emails and calls. If you email us (for example at [email protected]) or call us, we receive your contact details and whatever you choose to share.
  • Job applications. If you apply for a job (for example by emailing [email protected]), we collect your resume, portfolio, and any other information you send.

Information collected automatically

When you use the Site, we and our service providers automatically collect certain information using cookies and similar technologies, including your IP address, browser and device type, approximate location (such as city or country, based on your IP address), pages viewed, the page that referred you, and how you interact with the Site. [If Microsoft Clarity is enabled: This may include mouse movements, clicks, and scrolling, which we use to create heatmaps and session replays. Text you type into forms is masked.] Analytics and marketing cookies are only set with your consent where the law requires it. See our Cookie Policy for details.

How we use your information

  • To respond to your inquiries, prepare quotes, and provide our services.
  • To review job applications and communicate with applicants.
  • To send you updates or marketing emails you have asked for. You can unsubscribe at any time using the link in any email.
  • To understand how the Site is used and to improve its content, design, and performance.
  • To keep the Site secure and prevent spam, fraud, and abuse.
  • To comply with our legal obligations and enforce our rights.

Legal bases (EEA and UK visitors)

If you are in the European Economic Area or the United Kingdom, we rely on the following legal bases: your consent (for analytics and marketing cookies and marketing emails, which you can withdraw at any time); taking steps at your request before entering into a contract (for quotes and project inquiries); our legitimate interests in responding to business inquiries, running and securing the Site, and marketing our services to business contacts, balanced against your rights; and legal obligations.

How we share your information

We do not sell your personal information. [Confirm before publishing: We do not share personal information for cross-context behavioral or targeted advertising. If advertising pixels such as Meta or LinkedIn are added later, this section must be updated.] We share information only as follows:

  • Service providers that help us run the Site and our business, under contracts that limit their use of your information. These include our website host (WP Engine, including its content delivery and security network), our website platform and its consent, form, and accessibility tools (Elementor), email providers, Google Analytics, [HubSpot (customer relationship management and email marketing)], [Microsoft Clarity (site usage analytics)], and Vimeo (embedded video).
  • Professional advisers, such as lawyers and accountants, where necessary.
  • Legal and safety reasons, when required by law or to protect the rights, property, or safety of FPW, our clients, or others.
  • Business transfers, if FPW is involved in a merger, acquisition, or sale of assets.

How long we keep information

We keep personal information only as long as needed for the purposes described above. Inquiries and related correspondence are kept for up to [24 months] after our last contact unless you become a client. Job application materials are kept for up to [12 months] unless you are hired or ask us to delete them sooner. Analytics data is kept for [14 months] in Google Analytics. Client records are kept as required by our agreements and applicable law.

Your choices

  • Cookies: Use the [Cookie Settings] link in the footer of any page to change your choices at any time.
  • Marketing emails: Use the unsubscribe link in any email, or contact us.
  • Browser signals: [Confirm: We honor Global Privacy Control (GPC) signals as a request to opt out of analytics and marketing cookies.]

Your privacy rights

Depending on where you live, you may have the right to:

  • access the personal information we hold about you and get a copy of it;
  • correct inaccurate information;
  • delete your information;
  • object to or restrict certain processing, or withdraw consent;
  • receive your information in a portable format; and
  • opt out of the sale of personal information, targeted advertising, or profiling, where those apply.

Residents of several U.S. states, including Oregon and California, have rights like these under state privacy laws. EEA and UK residents have these rights under the GDPR and UK GDPR, and may also complain to their local data protection authority.

To make a request, email [[email protected]] or write to us at the address below. We will need to verify your identity before acting on your request, and we will respond within the time required by law (generally 45 days in the U.S. and one month in the EEA and UK). You may use an authorized agent where the law allows. If we deny your request, you may appeal by replying to our response. We will not discriminate against you for exercising your rights.

International transfers

FPW is based in the United States, and our service providers may process information in the United States and other countries. If you are in the EEA or UK, your information will be transferred to the United States. Where required, we rely on appropriate safeguards for these transfers, such as the European Commission’s Standard Contractual Clauses or a provider’s certification under the EU-U.S. Data Privacy Framework and its UK Extension.

Security

We use reasonable technical and organizational measures to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children

The Site is intended for businesses and is not directed to children. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us and we will delete it.

Links and embedded content

The Site may link to or embed content from other websites, such as videos and social media. Those services have their own privacy policies, and we are not responsible for their practices.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date above, and for significant changes we may provide additional notice.

Contact us

FPW Media
4660 Main Street, Suite 150
Springfield, OR 97478
Email: [[email protected]]
Phone: (541) 343-1355